I Would deal with Scott and Katrina Mitchell again without the blink of an eye. An absolute pleasure to deal with nothing was a hassle to them at any stage throughout the transaction. AAA Rating from us.
Thanks again
Duncan & Rachael McKennaand And the girls.
Scott & Katrina Mitchell Licensed Real Estate Agents - Sales & Marketing
We have nothing but praise for Scott & Katrina Mitcell and their assistant Christabelle. The whole process from start to finish was dealt with in a very professional manner. All the way through we were kept in the loop, and nothing was too much trouble. The marketing package would be one of the best we have dealt with by far. We would not hesitate to utilise their services in the future.
Cheers
Melinda Whitworth & Meryl Arnold
Scott & katrina Mitchell where great to deal with during my purchase. Thie assitant Christabelle is also a treasure. Quick as a wink. Done deal.
Thank you for your Honesty & integrity.
Jeanette Hayward (buyer)
Scott & katrina Mitchell worked tirelessly to achieve a good result for me in a short time frame. Always kept me informed, I would highly recommend thier team if you are thinking of selling or buying.
Tina Owens
Katrina & Scott Mitchell went out of her way to show us many houses and made it possible to view the house we did end up buying at least three time over two days. Highly recommend dealing with Katrina & Scott . The assistant Christabelle also went above and beyond to asist us with our purcahse and kept us informed at all times. She made every point very clear during the transactions and her very kind assistance after the deal was incredible.
Peter & Catherine Twiggs (Buyer)
Scott & Katrina Mitchell provided us with a great marketing strategy for the sale of my property at 11 Tudor Ave Urraween. The internet marketing and quality video production provided by them attracted many interested parties to view the property in those first few days and in the end I didn't even need to have an open house.
I was prepared to be realistic and meet the current market value for properties in our area and within 6 days of placing the property on the market I had a signed contract.I highly recommend the Scott and Katrina Mitchell and their professional team for the sale of your property.
Yours sincerely,
Helen Smith
Scott & Katrina Mitchell Licensed Real Estate Agents - Sales & Marketing
Jane and myself could not fault any of our dealings with both Katrina and Scott. Nothing was too much effort -every question we had was followed up promptly (like asking for a second inspection of this property within two hours of the first inspection and numerous negotiations with the vendors). The take-a-way brochure provided by the agency on this property is one that we have never come across before and was great to show and discuss with our family and friends. As we had a 90 day settlement, the brochure was invaluable to flip through and check on room layouts, colour schemes and room dimensions weeks later into the contract. They assisted and worked closely with our finance broker and solicitor in meeting contract timelines. Following settlement we were presented with an information pack which has been invaluable given that we are new to the area and made it so much easier when selecting removalists and dealing with connection of services like gas, power and water. Lastly we even received a phone call a couple of days later to see how we were going with our shift into our new home. Scott and Katrina are friendly, always cheerful and do everything to ensure that you have a happy experience in your purchase. The values and attitudes of Scott and Katrina are also reflected in their exceptional staff who treat you like a family and nothing is to much to ask. When it comes time to sell down the track, we believe that we would feel the same way from a sellers perspective and to this end, we will be following up Scott and Katrina. We have no hesitation in thoroughly recommending this team and their happy office staff to anyone thinking of a purchase or sale of a property.
Colin & Jane Mibus (Buyer)
Dear Scott and Katrina
On behalf of the family it gives me great pleasure to thank you both for your expert and encouraging work in marketing and selling our house at 14 Lido Parade Urangan.
I very much appreciated your practical advice and your instant availability and your regular updates during the time the house was on the market.The family agrees you were a good sales team and we are very glad that we decided to
entrust the process to you.
I think you recognised that it was quite an emotional experience for all of us and your steady and consistent engagement helped keep us balanced and on track.
Best wishes
Colleen Milling
Dear
Scott & katrina
I have had the pleasure of dealing with you and Katrina for more than 5 years. You have been a pleasure to deal with at all times. You are very easy to communicate with and have always kept me up to date with matters on selling my properties.
I have dealt with a lot of agents and it is very hard to actually come across with someone you can have a bond and you can see they are really looking out for your interests and work sincerely. That’s why I choose you to sell this property at 22 William St Urangan and our other investment properties over the last 5 years.
I also wish to note that your assistant Christabelle Lim was very helpful when you were away in Brisbane and I needed some assistance with matters on the property at William St. I called in the morning to get some measurements for curtains for the windows and she called me back with the details by lunch time now that’s service for you. I needed this information urgently as I had someone bringing up the curtains to install at the home from the Gold Coast the same day. Christabelle also kept me always update with what was happening at all times via email and phone during the inspections and sale negotiations.
I would have no problems in recommending your sales team to anyone I would come in contact with buying or selling their home in Hervey Bay.Thanks Scott and Katrina wishing you all the best for your agency and your team in future.
Thanks again
Snezana Mihaljcic
Dear
Scott and Katrina,
As you are aware Rita and I have now taken ownership of our new home at 3 Jasmine Court Dundowran Beach.
This was indeed an exciting and a very important decision for us as we took our first steps towards retirement. The role that your team played made the process a very easy and memorable time in our lives.
Rita and I just want to say "thank you" for your valued contribution and for making the transition in our lives so easy. We consider the following points to be the highlights of our dealings with your team:
• You not only had a obligation to the seller but you also acted very professionally for the buyer.
• You did not hesitate when we called you to inspect a few houses (given very little notice) -- for all you knew we could have been tyre kickers filling in time.
• You acted promptly and responsibly.
• Christabelle, is a perfect example of how a staff member should represent a company in the absence of the owner. She was always pleasant, prompt and very very helpful. Christabelle is indeed an asset to your company.
• Your companies follow up service is outstanding --always keeping us informed.
• Nothing was ever too difficult to handle.
• Your frontline staff on the reception desk need to be commended for their prompt and efficient service.
Finally, many thanks for the wonderful Dinner voucher ($80.00) which we will use once we have settled into our new home.As an experienced retailer of some 41 years and a business owner for 9 years I was able to still learn some important customer service tips from you both.
Well done!!!!
Regards
Brian and Rita Fielding
